Who We Are
GRAHMUR INNOVATIONS PRIVATE LIMITED (“Company”, “we”, “our”, or “us”) values the privacy of its users and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.grahmur.com
, use our mobile applications, or interact with our services.
By accessing or using our website or applications, you agree to the collection and use of information in accordance with this Privacy Policy.
About the company
GRAHMUR INNOVATIONS PRIVATE LIMITED is a technology startup incorporated under the laws of India. The company develops digital platforms and applications aimed at simplifying daily life and encouraging meaningful offline social interactions.
The company also operates internationally through its affiliated entity GRAHMUR OÜ, registered in Estonia.
Information We Collect
We may collect different types of information depending on how you interact with our website or applications.
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Username or account credentials
- Profile information or profile photograph (if uploaded)
Device and Technical Information
When you access our services, we may automatically collect:
- IP address
- Device type and model
- Operating system
- Browser type
- Unique device identifiers
- App version and technical logs
Usage Information
We may collect information about how users interact with the platform, including:
- Features used within the application
- Interaction patterns
- Session duration
- App activity logs
Location Information
With your consent, we may collect approximate or precise location information to enable location-based services or features.
- Features used within the application
- Interaction patterns
- Session duration
- App activity logs
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Features used within the application
- Interaction patterns
- Session duration
- App activity logs
Users can manage cookie preferences through their browser settings.
How We Use Your Information
We use the information collected for the following purposes:
- To create and manage user accounts
- To provide, maintain, and improve our services
- To personalize user experience
- To develop new features and applications
- To communicate important service updates
- To provide customer support
- To maintain platform security and prevent fraud
- To comply with applicable legal requirements
Legal Basis for Processing Data
We process personal data based on:
- User consent
- Performance of services requested by the user
- Compliance with legal obligations
- Legitimate business interests such as improving our platform and ensuring service security
This policy is designed to comply with applicable Indian laws including the **Digital Personal Data Protection Act, 2023 and the **Information Technology Act, 2000.
Sharing of Information
We do not sell or rent personal data to third parties.
However, information may be shared in the following circumstances:
Service Providers
We may share information with trusted third-party vendors who assist in operating the platform, including:
- Cloud hosting providers
- Payment processors
- Analytics services
- Customer support services
Legal Compliance
We may disclose personal information when required by law, court order, government authority, or regulatory obligations.
Business Transfers
If the company undergoes a merger, acquisition, restructuring, or asset transfer, user information may be transferred as part of the business assets.
Data Security
We implement reasonable technical and organizational measures to safeguard personal information against unauthorized access, misuse, loss, or alteration.
While we strive to protect user data, no digital system can guarantee complete security.
Data Retention
We retain personal information only for as long as necessary to:
- Cloud hosting providers
- Payment processors
- Analytics services
- Customer support services
Users may request deletion of their personal data by contacting us.
User Rights
Subject to applicable laws, users may have the right to:
- Access their personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Withdraw consent for data processing
- Submit complaints regarding misuse of personal data
Requests can be made by contacting us at admin@grahmur.com.
Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we discover such information has been collected without appropriate consent, we will delete it promptly.
International Data Transfers
As the company operates globally, user data may be processed or stored in servers located outside India.
All such transfers are conducted in compliance with applicable data protection laws.
Third-Party Links
Our website or applications may contain links to external websites or services that are not operated by us.
We are not responsible for the privacy practices of such third-party platforms.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations.
The updated policy will be posted on this page with the revised date.
Grievance Officer
In accordance with applicable Indian regulations, users may contact our grievance officer for privacy-related concerns.
Company: GRAHMUR INNOVATIONS PRIVATE LIMITED
Email:admin@grahmur.com
Website:www.grahmur.com
Details of the Grievance Officer may be updated and published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:
GRAHMUR INNOVATIONS PRIVATE LIMITED
Email:admin@grahmur.com
Website:www.grahmur.com